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All products contain the following

Responsive application that works on most devices and does not require an app download

Easy to use, clean UI with a streamlined user experience

Powerful, intuitive grids with persistent personalization including column dragging, filtering, sorting, export identical

Exporting of all data in Excel or CSV format in the exact format it's viewed

Highly secure and HIPAA compliant applications running in an industry-leading cloud provider

Easy to use, clean UI with a streamlined user experience

Features

We can't fit all the features of the products on one page, but we've compiled a list of the features we believe you consider important

LIMS

At the heart of our platform is a core processing system that puts ease of use, speed, and accuracy at the forefront 

Workflow Management

Covering all steps in the chain of custody and processing of samples including order placement, shipping, receiving, accessioning, TRF image capture, plate management, resulting, and client/patient communication

Exception Handling

Managing all exception types including missing orders, missing samples in shipment or wrong shipment information, rejections, on-holds, and duplicate barcodes including workflow freezing; automated missing or incorrect information requests to clients through the gateway as well as manual overrides

KPI Management

Set KPI parameters and graphically track attainment levels on multiple metrics including key metrics like turnaround time 

QC Management

Track QC values on every run; values outside acceptable ranges throw alerts; track historical values plotted against acceptable variability in realtime control charts

Gateway

Tight integrations with client systems to ensure stickiness, efficiency, and accuracy

Client Connectivity

Take orders, receive changes, notify on status updates, alert on missing orders or missing samples in a shipment, etc. all through modern gateway layer capable of connecting to and from clients

Other Lab Connectivity

Share data directly with other labs you've subcontracted with or you've subcontracted to

Data Translation

Capable of translating data formats and protocols to make the most flexible integration layer possible

Reliability and Security

Industry leading security standards for securing connectivity as well as robust transactional integrity and retry logic

Client portal

Provide as much visibility as you want to your clients whether they're doctors, clinics, online testing marketers, or corporations

Order Creation

Simple patient and order creation either individually or through a bulk upload process

Status Updates

Updates for every step of the process tied directly to the LIMS so updates are realtime

Notification Handling

Identification of unverified email addresses and the ability to resend validation emails and result emails

User and Cusomization Management

Create as many users as your clients need and upload their logo directly in the administration section 

Patient registration

Simple form-like pages for you and your clients; easy order creation and sample registration

Simple to Use Forms

Intuitive form-like pages for order creation and sample registration by patient; directly integrated into the LIMS and client portal

Tailorable

Unique URLs for each client with customizations including client logo; text and field modification is adaptable for any test, client, etc.

Status Updates

Configurable patient notifications for all steps in the process if desired

Test Result Delivery

Report delivery in PDF format through an encrypted email delivery service

ELR

Ensuring reporting requirements to all government agencies

Automated Reporting

Programatic reporting of results in real time based on configurable parameters such as test type or result; directly integrated into the LIMS 

Compliance

Meets or exceeds all mandated reporting data and timeline requirements

Security

HIPAA-compliant security controls adhered to as mandated by each governmental body

Reporting and Realtime Dashboards

Various reports pushed to users on schedules for proactive workflow management and exception handling; filterable dashboards covering all major aspects of lab operations

Security

HIPAA compliant environment including tight security controls such as encrypted data at rest and in transit, world class identity and access management, encrypted email notifications, serverless microservice design resulting in a smaller attack surface 

Data Formats

Support for all data formats including standards such as HL7, FHIR, and CSV

Data Transports

Support for all connectivity types including REST, socket, SFTP, etc.

Sub Portals 

Support for divisions, subsidiaries, etc.; control over which users can have rights in individual sub portals or all related portals

Reporting and Exporting

Excel-like grids make sorting, filtering, and exporting of data a breeze with exports exactly matching the viewable data

Internationalization and Localization

Support for English, French, and Spanish out of the box and many other languages by request; support for US and Canada localization out of the box and other countries/regions by request

Security

HIPAA compliant including encrypted data in transit and at rest; email notifications through a HIPAA compliant encrypted email delivery service; email verification patient's email address before sending PHI data

Traceability

Definitive proof of reporting through extensive logging and timestamping of all actions

Audit

Reporting to prove compliance with reporting timeline requirements

Integrations

Tightly integrated with the gateway, client portal, patient registration, and ELR systems 

Extensions

Programatic approach to expanding the functionality of system to fit unique requirements

Scalability

Completely horizontally scalable with near infinite capabilities for growth and performance

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