All products contain the following
Responsive application that works on most devices and does not require an app download
Easy to use, clean UI with a streamlined user experience
Powerful, intuitive grids with persistent personalization including column dragging, filtering, sorting, export identical
Exporting of all data in Excel or CSV format in the exact format it's viewed
Highly secure and HIPAA compliant applications running in an industry-leading cloud provider
Easy to use, clean UI with a streamlined user experience
Features
We can't fit all the features of the products on one page, but we've compiled a list of the features we believe you consider important
LIMS
At the heart of our platform is a core processing system that puts ease of use, speed, and accuracy at the forefront
Workflow Management
Covering all steps in the chain of custody and processing of samples including order placement, shipping, receiving, accessioning, TRF image capture, plate management, resulting, and client/patient communication
Exception Handling
Managing all exception types including missing orders, missing samples in shipment or wrong shipment information, rejections, on-holds, and duplicate barcodes including workflow freezing; automated missing or incorrect information requests to clients through the gateway as well as manual overrides
KPI Management
Set KPI parameters and graphically track attainment levels on multiple metrics including key metrics like turnaround time
QC Management
Track QC values on every run; values outside acceptable ranges throw alerts; track historical values plotted against acceptable variability in realtime control charts
Gateway
Tight integrations with client systems to ensure stickiness, efficiency, and accuracy
Client Connectivity
Take orders, receive changes, notify on status updates, alert on missing orders or missing samples in a shipment, etc. all through modern gateway layer capable of connecting to and from clients
Other Lab Connectivity
Share data directly with other labs you've subcontracted with or you've subcontracted to
Data Translation
Capable of translating data formats and protocols to make the most flexible integration layer possible
Reliability and Security
Industry leading security standards for securing connectivity as well as robust transactional integrity and retry logic
Client portal
Provide as much visibility as you want to your clients whether they're doctors, clinics, online testing marketers, or corporations
Order Creation
Simple patient and order creation either individually or through a bulk upload process
Status Updates
Updates for every step of the process tied directly to the LIMS so updates are realtime
Notification Handling
Identification of unverified email addresses and the ability to resend validation emails and result emails
User and Cusomization Management
Create as many users as your clients need and upload their logo directly in the administration section
Patient registration
Simple form-like pages for you and your clients; easy order creation and sample registration
Simple to Use Forms
Intuitive form-like pages for order creation and sample registration by patient; directly integrated into the LIMS and client portal
Tailorable
Unique URLs for each client with customizations including client logo; text and field modification is adaptable for any test, client, etc.
Status Updates
Configurable patient notifications for all steps in the process if desired
Test Result Delivery
Report delivery in PDF format through an encrypted email delivery service
ELR
Ensuring reporting requirements to all government agencies
Automated Reporting
Programatic reporting of results in real time based on configurable parameters such as test type or result; directly integrated into the LIMS
Compliance
Meets or exceeds all mandated reporting data and timeline requirements
Security
HIPAA-compliant security controls adhered to as mandated by each governmental body
Reporting and Realtime Dashboards
Various reports pushed to users on schedules for proactive workflow management and exception handling; filterable dashboards covering all major aspects of lab operations
Security
HIPAA compliant environment including tight security controls such as encrypted data at rest and in transit, world class identity and access management, encrypted email notifications, serverless microservice design resulting in a smaller attack surface
Data Formats
Support for all data formats including standards such as HL7, FHIR, and CSV
Data Transports
Support for all connectivity types including REST, socket, SFTP, etc.
Sub Portals
Support for divisions, subsidiaries, etc.; control over which users can have rights in individual sub portals or all related portals
Reporting and Exporting
Excel-like grids make sorting, filtering, and exporting of data a breeze with exports exactly matching the viewable data
Internationalization and Localization
Support for English, French, and Spanish out of the box and many other languages by request; support for US and Canada localization out of the box and other countries/regions by request
Security
HIPAA compliant including encrypted data in transit and at rest; email notifications through a HIPAA compliant encrypted email delivery service; email verification patient's email address before sending PHI data
Traceability
Definitive proof of reporting through extensive logging and timestamping of all actions
Audit
Reporting to prove compliance with reporting timeline requirements
Integrations
Tightly integrated with the gateway, client portal, patient registration, and ELR systems
Extensions
Programatic approach to expanding the functionality of system to fit unique requirements
Scalability
Completely horizontally scalable with near infinite capabilities for growth and performance